Allied Irish Banks Launches Voluntary Gambling Block for Card Transactions
Allied Irish Banks (AIB) has rolled out a new feature that allows customers to voluntarily block debit and credit card transactions identified as gambling-related.
AIB offers voluntary gambling transaction block on bank cards.
LISTEN TO THIS ARTICLE:The option is designed to support individuals struggling with gambling issues, helping them prevent financial harm to themselves and their families. The same service is being offered by EBS, a subsidiary of AIB.
Block Available for Personal and Business Cards
The banks have stated that customers can request this block for both personal and business cards, and it will be implemented upon their request. AIB’s Managing Director of Retail Banking, Geraldine Casey, explained that she believes banks have a role to play in combating gambling harm.
We understand that when gambling becomes harmful, it can affect not just the person involved but their families and friends too. It can damage relationships, finances, employment, and mental health. The financial services industry has a role to play in supporting customers as they combat any gambling difficulties they may have, and it's important AIB does what it can to help them stop the harm. That is why we are putting in place additional supports for customers who wish to take steps to protect themselves from problem gambling.
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Scheme Supported by Former Armagh Footballer
Oisín McConville, a former Armagh footballer who has overcome his own gambling issues, has endorsed the bank’s initiative. He encouraged those facing gambling challenges to take advantage of the available resources, including those provided by gamblingcare.ie, where he is involved.
AIB also called upon those who are close to someone suspected of struggling with problem gambling, asking them to be vigilant for signs of harmful behaviour. These signs can include overdue or unpaid bills, secrecy or dishonesty about gambling activities, continued gambling despite significant losses, and gambling in an attempt to cover rising living costs or bills.
It is estimated that over 130,000 people in Ireland are affected by problem gambling. Gamblingcare.ie says that many individuals first reveal their gambling issues to financial institution staff rather than to family or friends.
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