Videoslots Challenges KSA over €10m Fine

Online gambling operator Videoslots has said that it will challenge the €10 million fine handed to it by the Dutch regulator Kansspelautoriteit (KSA).

When preparing to apply to the KSA for a license in April 2022, the regulator’s logo was mistakenly shown on the Videoslots website for a short period of time. The KSA became aware of the mistake and attempted to sign up as a Dutch customer. However, the sign up failed due to measures put in place by Videoslots.

The KSA then went on to gain illegal access to the site by pretending to be a German customer. They made a deposit and placed a bet of €0.20. Once Videoslots was made aware of the loophole, they implemented additional measures to ensure it could not happen again.

Due to the incident, the KSA handed Videoslots a fine of €9,874,000, claiming that the operator has violated the Dutch Gaming Act. If Videoslots fails in its challenge, it will be the largest fine ever paid to the KSA.

Videoslots does not target but restrict the Netherlands, so the Dutch Gaming Act does not apply to its services. No Dutch players were able to access our site during the disputed period and there was no violation as a result. It is absurd that the KSA should fine us after gaining unauthorised access.
It is simply not possible to protect fully against unauthorised access, and the KSA has no guidelines on what measures are sufficient. Furthermore, there was no demonstrable damage, and the interests of Dutch consumers were never compromised at any point. The KSA calculated the fine based on several guesstimates. There is no basis for it and all sense of proportionality is missing. Videoslots takes its legal and regulatory obligations extremely seriously, but we dispute the KSA’s actions and conclusions, which we believe are unlawful. We are confident of a positive outcome in this case.

Ulle SkottlingVideoslots Deputy CEO